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Kaiser Perma-neglecte: The Ongoing Saga

My website is going through a few updates, so you many see some finicky stuff going on. Hopefully it will all be better very soon.

I’ve written some denigrating posts on my financial experience with Kaiser this year. You can see the background by searching on ‘Kaiser’ in my blog and reading through a handful of posts.

You’d think I’d be happy with the latest bill I received, but it makes my blood literally boil. I’m sitting here ready to explode, I’m so infuriated. The bill started out at $500, then after several rounds of pleading with customer billing, it got revised to $250. Guess what the bill amount is now. It is $43. If I continue to ignore, I wouldn’t be surprised if my next bill has a CREDIT!

I need to send a link of my blog to the CEO and CFO so they can maybe get a glimpse of the financial pain they are causing their patients. Zero accountability. Let me repeat, everyone who works at Kaiser has zero accountability. Not the receptionists who mis-codes your service. Not medical records when they fill out Family Medical Leave Act forms incompletely. Not your dermatologist when she gives you shots of Botox without bothering to read your file filled with blood work and tests on trying to conceive.

Instead of PAST DUE, the bill now states UPON RECEIPT. I guess that means whenever I get around to it? I have no clue, but as I’ve mentioned before, I have no intention of paying a single extra cent to this clueless hospital organization.

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Comments

  1. Patricia

    October 16, 2012 at 3:03 pm

    You should tweet the heck out of this crap about Kaiser. I bet you they are paying attention on Twitter. I would also talk to your benefits person at Wells Fargo and make them aware of the issues you are having. I’m sure they are self-insured through Kaiser.

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  2. Patricia

    October 16, 2012 at 3:04 pm

    You should tweet the heck out of this crap about Kaiser. I bet you they are paying attention on Twitter. I would also talk to your benefits person at Wells Fargo and make them aware of the issues you are having. I’m bet they are self-insured through Kaiser.

    Reply

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Welcome to my site, derived from an advice column I wrote while getting my MBA. I live in the San Francisco Bay Area. I give helpful, opinionated advice based on my own experience and from the expertise of my extensive network. For more, click here.

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